********** poicy
I have stop order on my payslip that I didn't sign up for, and it's the second month now. No one is willing to assist me they are giving me the run around. Sent countless emails and phone calls, but nothing. I want my money back this is *****. I'm so angry with clientel life I thought it was a reputable company, but they are nothing but **********.
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Replies (2)
Clientele Life's replyOfficial
04 Jan 2022, 09:07Dear Hlobisile L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply04 Jan 2022, 09:07
Official
Dear Hlobisile L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
08 Jan 2022, 10:29Dear Hlobisile L We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion with Millicent Maswanganyi, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. The refund process was explained and you confirmed that you were satisfied with the feedback. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Market Conduct
Clientele Life's reply08 Jan 2022, 10:29
Official
Dear Hlobisile L We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion with Millicent Maswanganyi, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. The refund process was explained and you confirmed that you were satisfied with the feedback. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Market Conduct