1 reviews | Active since Jun 2019
********** INSURANCE EVER CLIENTELE IS A ****
It seems as if Clientele is the most ********** insurance company i have ever deal with, i was consulted via the phone of which all my information was shared amongst the phone, and we were cut i was told that there was a confirmation which I was to accept via the sms which was supposed to be sent to me, it was not sent and for my understanding whatever we talked about over the phone i never accepted, that month money was deducted from my account, i called them and was told that if i have given my account number i was agreeing i tried with my bank to reserve it and they failed and i have never even accepted the Mandate for them to deduct the money how they have done it i don't know what irritate me the most now they decided to deduction my money again can they please stop taking my kids money!!! and bring back my money
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. One of our Investigators (Monica Ngubane) has been in contact with you to provide you with the necessary feedback. Unfortunately, you were not satisfied with the findings and the escalation process was provided to you. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct Team
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. One of our Investigators (Monica Ngubane) has been in contact with you to provide you with the necessary feedback. Unfortunately, you were not satisfied with the findings and the escalation process was provided to you. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct Team