PP
Potego P

1 reviews | Active since Oct 2021

22 Oct 2021, 01:40

********** deduction

Who gave you the authority to deduct my money while I don't have any policy with you and I've never con****ed with you regarding any policy.

0
Replies (3)
PP
Potego P's update22 Oct 2021, 02:35
Reviewer Update
I didn't have any verbally or signed agreement with you so I want my money back
Clientele Life
Clientele Life's reply22 Oct 2021, 08:58
Official
 Dear  Potego P 
 
We confirm receipt of the concerns raised.
   
 Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
   
 Yours sincerely,
    
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life        
Clientele Life
Clientele Life's reply22 Oct 2021, 14:14
Official
Dear  Potego P,

Thank you for raising your concerns and bringing this matter to our attention.

We confirm that we have contacted you and assisted with all raised concerns regarding a debit in your account. As per discussion we have cancelled the policy and confirm no further debits will go off your account.

We trust that this is all you require at this time however, feel free to contact us again should you need any further 
assistance.

 Yours sincerely,
    
 Siphesihle Rodolo
 Service Support Specialist
 Clientele Life