PN
Portia N
1 reviews | Active since Jul 2015
13 Oct 2021, 07:58
********** DEDUCTION!!!
I DID NOT AGREE TO YOUR FUNERAL POLICY YET YOU DEDUCTED MONEY FROM MY BANK ACCOUNT!!! THIS IS **********!!! I WANT MY MONEY BACK IMMEDIATELY!
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Replies (2)
Clientele Life's replyOfficial
13 Oct 2021, 09:58Dear Portia X
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 Oct 2021, 09:58
Official
Dear Portia X
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
18 Oct 2021, 12:20 Dear Portia X
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Millicent Maswanganyi has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter further and the escalation process was also sent to your cell number. The policy has been cancelled and no further debit orders will be raised. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Millicent Maswanganyi has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter further and the escalation process was also sent to your cell number. The policy has been cancelled and no further debit orders will be raised. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Clientele Life's reply18 Oct 2021, 12:20
Official
Dear Portia X
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Millicent Maswanganyi has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter further and the escalation process was also sent to your cell number. The policy has been cancelled and no further debit orders will be raised. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Millicent Maswanganyi has provided you with feedback. Unfortunately, you were not satisfied with the findings and opted to escalate your matter further and the escalation process was also sent to your cell number. The policy has been cancelled and no further debit orders will be raised. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct