MM
Matome M
1 reviews | Active since Jul 2022
21 Feb 2023, 09:08
********** debit order from Clintelle
Clientele is **********ly deducting R350 from my account. Yewena clientele i never took any policy with you. Please don't use my money to fund your stupid and annoying TV ads. Cancel this ****en debit order and pay back my money.
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Replies (2)
Clientele Life's replyOfficial
21 Feb 2023, 10:56Dear M Malokome,
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Supervisor
Clientele Life
Clientele Life's reply21 Feb 2023, 10:56
Official
Dear M Malokome,
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Lindiwe Mabizela
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
21 Feb 2023, 12:07Dear M Malokome, Thank you for raising your concerns with us. We confirm that we have made contact with you to explain the type of plan and our Billings process. We would like to apologize for the inconvenience you have experienced. Please note that the plan has been canceled. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Clientele Life's reply21 Feb 2023, 12:07
Official
Dear M Malokome, Thank you for raising your concerns with us. We confirm that we have made contact with you to explain the type of plan and our Billings process. We would like to apologize for the inconvenience you have experienced. Please note that the plan has been canceled. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life