BM
Buti M
1 reviews | Active since Dec 2022
03 Dec 2022, 16:07
********** Debit Order
I have received a an sms notification that Clientele has debited my bank account with the amount of R130-00. I don't know why they debited my account because I didn't sign anything with them or talk to their agent.
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Replies (2)
Clientele Life's replyOfficial
05 Dec 2022, 09:37Dear Buti jerry M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply05 Dec 2022, 09:37
Official
Dear Buti jerry M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
06 Dec 2022, 10:23Dear Buti jerry M
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Clientele Life's reply06 Dec 2022, 10:23
Official
Dear Buti jerry M
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention As per our telephone discussion, we confirm that you are satisfied with the feedback provided. The policy has been cancelled and a refund has been requested for the debit that was deducted from your account. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct