TM
Tsholofelo M
1 reviews | Active since Nov 2021
16 Nov 2021, 15:03
********** Charge for Unknown policy
My account was debited for a funeral plan I never consented to. I demand that my money be refunded immediately. I've sent numerous emails to *** and haven't received any response.
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Replies (2)
Clientele Life's replyOfficial
16 Nov 2021, 18:09Dear Tsholofelo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply16 Nov 2021, 18:09
Official
Dear Tsholofelo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
19 Nov 2021, 09:10Dear Tsholofelo M
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we investigated the concerns raised and Beauty Phillips has provided you with feedback. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we investigated the concerns raised and Beauty Phillips has provided you with feedback. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Clientele Life's reply19 Nov 2021, 09:10
Official
Dear Tsholofelo M
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we investigated the concerns raised and Beauty Phillips has provided you with feedback. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we investigated the concerns raised and Beauty Phillips has provided you with feedback. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,
Market Conduct