********** and ******** from Clientele

Out of the blue I received a string of smses from Clientele advising me that I now have a funeral policy with them what the policy number is and that the amount of R216 will go off my bank account on the 23 May. I have never contacted or interacted with them where do they get my personal info and banking details from??? Today I received a sms saying they are unable to take the debit order off my bank account. I phoned my bank who said there is no debi check from them or for that amount! How can they do this!! I cannot even phone them as the computer voice wastes a lot of your airtime and you get nowhere. After looking online I have discovered that is their modus operandi as there are strings of complaints the same as mine and money missing off their bank accounts for policies they do not not even know exist!! Shame on you.