*****ulant information from sales consultants at clientele

I took out a hospital plan with Lydia at clientele, she told me a pack of lies to get me to accept. I put this policy in my husbands name. I tried for 2 days in vain to get a phone call to go through, then sent an email. A lady by name merith,finally called me back, she did a new policy on my name, promising to phone the Sat to cancel the 1 st as she had to speak to my husband, she never phoned, today is Tues, I have spent whole day trying to ph, sent emails, as the 2 nd policy is also incorrect. She toldme insrallment R449, sms say R614, I asked for debit 7 th of the month, sms says from 24 th, so who pays thebank fees cause theres no money? Now I want to cancel both these policies, as I see, if it starts like this ,where will it end, but Clientele still unreachable. So consumer board, here I come.. False advertising, false quotes, false information, right from the start.