NM
Nomaphelo M
1 reviews | Active since Feb 2019
03 Mar 2023, 11:54
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clientele debited my account without permission. i dnt have any business with you guy. I only joined clientele perks which is free as per the agents. you debited R130 please i want my money. i dnt even knw where they got my banking details, i also want my bank charges
Helpful (0)
Replies (8)0
Replies (8)
Clientele Life's replyOfficial
03 Mar 2023, 12:00Dear Nomaphelo M
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply03 Mar 2023, 12:00
Official
Dear Nomaphelo M
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
NM
Nomaphelo M's updateReviewer Update
04 Mar 2023, 13:27PLEASE RETURN MY R130
NM
Nomaphelo M's update04 Mar 2023, 13:27
Reviewer Update
PLEASE RETURN MY R130
NM
Nomaphelo M's updateReviewer Update
06 Mar 2023, 14:34please call me
NM
Nomaphelo M's update06 Mar 2023, 14:34
Reviewer Update
please call me
Clientele Life's replyOfficial
08 Mar 2023, 16:32 Dear Nomaphelo M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further with no success. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further with no success. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Clientele Life's reply08 Mar 2023, 16:32
Official
Dear Nomaphelo M
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further with no success. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further with no success. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards,Market Conduct
NM
Nomaphelo M's updateReviewer Update
09 Mar 2023, 07:49hi
that no is correct, my phone was flat that day, please call me 09:30 I will be on tea
that no is correct, my phone was flat that day, please call me 09:30 I will be on tea
NM
Nomaphelo M's update09 Mar 2023, 07:49
Reviewer Update
hi
that no is correct, my phone was flat that day, please call me 09:30 I will be on tea
that no is correct, my phone was flat that day, please call me 09:30 I will be on tea
NM
Nomaphelo M's updateReviewer Update
13 Mar 2023, 09:51can i have this sorted out please
NM
Nomaphelo M's update13 Mar 2023, 09:51
Reviewer Update
can i have this sorted out please
NM
Nomaphelo M's updateReviewer Update
13 Mar 2023, 09:52i even sent an email last week Wenesday using email ***
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Nomaphelo M's update13 Mar 2023, 09:52
Reviewer Update
i even sent an email last week Wenesday using email ***
NM
Nomaphelo M's updateReviewer Update
13 Mar 2023, 10:18please send me email ***
NM
Nomaphelo M's update13 Mar 2023, 10:18
Reviewer Update
please send me email ***