SN
Sibongile N

1 reviews | Active since Apr 2018

14 Sept 2018, 08:24

**********!!!

I received a call from and IFA agent regarding my investment I had with them a few years ago. I explained well that I wish to withdraw what is left of my Investment. The gentleman I spoke with seemed to understand my request , He then confirmed all my details as I expected so that I can have money paid into my account . After the call I received 2 confirmation sms confirming new investments that I have taken out .What bull**** service is this ?? IFA consultants are ********** how on earth can I communicate clearly that I wish to withdraw my investment and then hit me with 2 new investments that are due to debit my account ?? What is this a circus ? do you think we have time to play I will take this up legally if it is not sorted out because this is day light *****!! the ****** consultant is just rushing for their target and commission .This is ****** un acceptable .And will have this dealt with .The call was received at 16.48 Trace this call and the consultant should be dealt with if not I will deal with it !!!!!CLientele how on earth do you allow such to happen , such a big name ,IFA I am revolting in anger and disgust !!!

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Replies (1)
Clientele Life
Clientele Life's reply14 Sept 2018, 08:39
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist

Best regards,