1 reviews | Active since Nov 2016
***** Policy
Good day,
This email was sent to Clientele on the 13 Aug 2020 16:38
I'm writing on behalf of my Mom Catherine Boilly Moloto ID ***3****0 a senior citizen as we speak she was confronted by the Clientele field agent from Protea Gardens Mall by the name of Collen who advised my Mom that when she joins Clientele she will get lots of discounts as advertised on TV though he didnt mention that the 1ts payment it will be a double deduction ( not sure of that though )and as a shock to my Mom an amount of + - R500 was deducted from her Capitec account unnounced and this has really hit her hard on her since she's on medication with high blood and when she contacted Cleintele she was advised that she will never get back her money and to contact ombudsman with reference number CER600995 with no remourse, though a payment of R275 was reversed back to her account and now for the fact that Collen who sold the insurane to my Mom sold a lie to her in terms of double payment of which that wasnt supposed to happen now my Mom wants her full money back as she's not interested in Clientele any more the Ombudsman team kinly assist in returning my Mom funds as she doesnt was your policy anymore that she was sold under false terms T&C as this was not mentioned to her.
Simply Clientele please refund my Mom her full monies thats all she's not interested in your ****** games of you guys fooling old pensioners just give her, her moneis back I'm giving you only 24 hours to do that or else Hello Peter will know about this and our Local TV show Moja Love channel will know about you as currently their looking for such stories of Companies lying and they want to be expose them And do me a big favour and contact me Thabiso on *** regarding this matter Thanks
Thabiso ***
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
With due respect I dont understand why Beauty has advised me to contact The Abitrator as 1stly she's aware that all of this is ***** and pure ***** as the field advisor gave out incorrect information to my Mom as she was advised she will pay R30.00 a month and all of a suddent R572 was deducted from my Mom's account and Clintele only payed half of this money back and the rest we havent recieved it and we want it back
Im going to facebook now and exposing the fruadulent Clientele and Their Beauty Queen Beauty
With due respect I dont understand why Beauty has advised me to contact The Abitrator as 1stly she's aware that all of this is ***** and pure ***** as the field advisor gave out incorrect information to my Mom as she was advised she will pay R30.00 a month and all of a suddent R572 was deducted from my Mom's account and Clintele only payed half of this money back and the rest we havent recieved it and we want it back
Im going to facebook now and exposing the fruadulent Clientele and Their Beauty Queen Beauty