TM
Tebatjo M

1 reviews | Active since Aug 2021

03 Mar 2022, 15:11

***** from clientele

Hi am having a problem with this company regarding to one of their sales person they did ***** giving me the cover unoticed now am not working and they deducting my sassa money so please help get my 250 I really need it please

0
Replies (2)
Clientele Life
Clientele Life's reply03 Mar 2022, 15:34
Official
Dear   Tebatjo M, 
We confirm receipt of the concerns raised.
       
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
 Yours sincerely,
  
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life  
Clientele Life
Clientele Life's reply17 Mar 2022, 09:50
Official
Dear   Tebatjo M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Norah Moseri has been in contact with you to provide the necessary feedback. 

You request to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us. 

Kind regards,
 Market Conduct Team