KM
Khule M
1 reviews | Active since Aug 2013
26 Apr 2021, 15:58
***** and ****
I was ******* by a clientele representative To open a funeral policy. She told me they just going to check if I qualify and someone will contact me and explain about the benefits of the policy the girl called Thuli at the city view Durban(game city). After that I received an SMS saying clientele will deduct R264 from my account. I've been calling clientele to cancel that policy from February and they still deduct my money. Please help I don't know what to do now
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
28 Apr 2021, 09:56Dear Khule
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply28 Apr 2021, 09:56
Official
Dear Khule
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
29 Apr 2021, 11:06Dear Khule
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. RegardsMarket Conduct
Clientele Life's reply29 Apr 2021, 11:06
Official
Dear Khule
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. RegardsMarket Conduct
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Khule M's updateReviewer Update
06 May 2021, 11:14***
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Khule M's update06 May 2021, 11:14
Reviewer Update
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