DC
Duncan C
1 reviews | Active since Jul 2019
27 Jul 2019, 12:23
*****
Clientele is debiting my account without my authorization and this ****es me off i want my money
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
29 Jul 2019, 08:37 Dear Duncan C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Best regards,
Clientele Life's reply29 Jul 2019, 08:37
Official
Dear Duncan C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Best regards,
Clientele Life's replyOfficial
14 Sept 2019, 11:31Dear Duncan C
By now you have been contacted by our compliance team and we would like to take this opportunity to sincerely apologise. This is not the level of service we aim to offer to our clients and can assure you that this has been escalated to the relevant Management tea.
We thank you bringing this matter to our attention and trust y6ou find the above in order however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Best regards,
Clientele Life's reply14 Sept 2019, 11:31
Official
Dear Duncan C
By now you have been contacted by our compliance team and we would like to take this opportunity to sincerely apologise. This is not the level of service we aim to offer to our clients and can assure you that this has been escalated to the relevant Management tea.
We thank you bringing this matter to our attention and trust y6ou find the above in order however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Best regards,