LA
Layla A

1 reviews | Active since Aug 2011

17 May 2016, 07:13

*****

<p>consultant contacted me for funeral policy and *******ly authorised debit order on my bank account without my authorisation</p>

0
Replies (2)
Clientele Life
Clientele Life's reply17 May 2016, 08:17
Official
Thank you for raising your concerns with us. Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter. Yours sincerely, Benita Steyn Service Recovery Specialist
Clientele Life
Clientele Life's reply27 May 2016, 06:59
Official

We confirm that your banking details were provided by an acquaintance of yours. In this regard we confirm having contacted you to obtain further information to enable us to investigate the complaint, however you indicated that the matter was resolved between yourself and the policy holder.

We trust you find same in order.

Regards

Stephan Groenewald

Compliance