dM
duduzile M

1 reviews | Active since Jan 2016

04 Jan 2016, 15:51

*****

good day <br> I would like to lay a complain about clientele life company they are ******* they ***** peoples details and open funeral cover without authorization <br> <br> I don't know where did they get my information I was surprise when I get a debit order off my account then after a letter stating now that I am covered with a policy of R132 a month but they debited R197<br> <br> I called their call centre I was answered by a lady she didn't want to provide her name then she ended the call while I was trying to get some answers because I don't remember my self signing a form or any document to join their policy <br> <br> end of November I reversed the debit order but still end of December they debited on my account R197 I want them cancel all that nonsense and get back to me to advise where did they get my information especial my banking details because I am not safe anymore <br> <br> I heard that some call centre sell peoples information if they do that they will be dragging they company word down <br> <br> I want this sorted

0
Replies (1)
Clientele Life
Clientele Life's reply06 Jan 2016, 07:23
Official
Hello thilolo,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Best regards,