SM
Sizakele M

1 reviews | Active since Jan 2023

09 Jan 2023, 19:47

Fradulentvpolicy

My name is Constance Clientele deducted money from my salary without my concern.Ive been calling them and everyday im being told that the person incharge of the complain will call me back which she doesn’***** been a month now.I want my money back.Its been too long now

0
Replies (2)
Clientele Life
Clientele Life's reply10 Jan 2023, 11:48
Official
Dear  Sizakele M 
We confirm receipt of the concerns raised.
        
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
        
Yours sincerely,

Shanitha Hanuman Service Support Supervisor 
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply13 Jan 2023, 11:43
Official
Dear  Sizakele M  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.  We confirmed that you are satisfied with the feedback provided and that your premium has been refunded and no further debit orders will be raised.    We want to apologise for any inconvenience caused in this regard. We trust you find this in order.  However, should you wish to contact us again please do not hesitate to do so. Kind regards,

Market Conduct 

Best regards,