Forced to take the Clientele Royalty

Me and my fiance went to East Rand Mall about 4 weeks ago to spend some time together. As we want to leave Clientele people stopped us even though we were not interested. I could barely get a word out to say that I am not interested as they talked over me and yes making me feel very uncomfortable as well. The guy assisting me basically forced me to do everything which I think is wrong that he pushed me in such a way that if I did not do it he might have done something. I have left multiple emails to cancel this policy which I was forced into doing but have not gotten any responses from any of the mails that I have send to different emails. On the other hand I have phoned as well but can't get through to the cancellation department so I stopped the debit order from my banking app as this is ridiculous that they do not answer phones nor emails. You can't even stop the order on their app which you are supposed to. talking to them on whatsapp also does not give that option. So I had no other choice to put this review today.