1 reviews | Active since Jun 2016
FINE PRINT
<p>My father in law took a Hospital Plan out with Clientele life 2years ago when he went on pension; my father in law had to go in to hospital and had to pay cash up front for everything after a week he had to pay almost R50,000 to the dr,xrays,Hospital,blood tests ect.......</p> <p>A week after he came out of hospital Clientele refunded him R3000 becuase the fine print says "you have to be on the Hospital Plan for 5 years before they pay out a 100% of the claim.</p> <p> </p> <p>Please Advise ?</p> <p> </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Supervisor (Anne-Marie Botha) was in contact with you regarding this claim, and the principles of how the policy works has been explained to you. As discussed we are looking into the concerns raised and will provide you with feedback as soon as possible.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Anne-Marie Botha
Claims supervisor
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Supervisor (Anne-Marie Botha) was in contact with you regarding this claim, and the principles of how the policy works has been explained to you. As discussed we are looking into the concerns raised and will provide you with feedback as soon as possible.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Anne-Marie Botha
Claims supervisor