cC
croman C

1 reviews | Active since May 2017

12 Oct 2023, 17:23

Filthy - *********- Gangster - Marketing Harrasment

I find this harrasment off Cleintelle unbearing- We as law abiding citizens als have rights, then you get this dirty marketing tactics of Clientelle to have compueters to call you 5 times a day- I am registred on DMASA for NOBODY to call me yet they are so incosiderate and pesitent , even if I block them- they call me from another no. The POPI act specify if we explicitly tell them not to call they contraviene the law yet Cleintelle thinks they above the law and can harrash the public at their pleasure. They are a flithy, dirty, paracitcal, mafia, gangster like bussiness that want to harrash you into submission. As the public we must refrain for giving bussiness to these gangsters as they think their ********* filthy methods are justified.

0
Replies (5)
Clientele Life
Clientele Life's reply13 Oct 2023, 08:52
Official
Dear  Carlo R,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely, 

Judith Mboweni
Service Support Specialist 
Clientele Life
Clientele Life
Clientele Life's reply13 Oct 2023, 12:53
Official
Dear Carlo R,
 
As per your request, we have removed your details from our database. 
 
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. 
 
Please note that you can also follow the below steps to Opt-Out: 
 
Step 1: Go to https://clientele.co.za/ and scroll down. 
Step 2: Select "Clientele Communications” under "Information" 
Step 3: Follow the prompts to opt out of receiving marketing content. 
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-out by clicking the following link: https://dmasa.org/page/register-opt-out-service
 
We would like to apologize for the inconvenience this has caused you. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Yours sincerely,
  
Judith Mboweni
Service Support Specialist
Clientele Life 
cC
croman C's update23 Oct 2023, 13:36
Reviewer Update
Pls note other companies is not calling me- only clientele- However I thank you for taking corrective action- I do think your company should learn from the low rating you have on Hellopeter that you are not of service for the SA public. You should program your computerize call center that after 5 rejections of a caller that that person should not be called again- you abusing the liberties of marketing and looking for loopholes to get away with it.
cC
croman C's update25 Oct 2023, 14:03
Reviewer Update
So much for your help Ms Mboweni - don't know where you removed my number from - still getting phone calls from Clientele- I think next step is formal complaints against your company.
cC
croman C's update25 Oct 2023, 14:21
Reviewer Update
Spam- Clientele Robocall Numbers harassing me.

I have logged an complaint with the National Consumer Commission.

Robocall Numbers

***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***
***