BM
Bukeka M
1 reviews | Active since Feb 2021
23 Feb 2021, 15:03
Female
I took Clientele funeral cover in December 2020 from Welton at City view ( Game city - DBN). In January 2021 I had some financial problem and asked him to cancel the policy for me, he agreed but debit order went twice on my account - Now February ,I tried contacting them no lucky please can you help me about
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Replies (2)Clientele Life's replyOfficial
23 Feb 2021, 15:19Dear Bukeka M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply23 Feb 2021, 15:19
Official
Dear Bukeka M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
14 Apr 2021, 09:05Dear Bukeka M,
At the outset I would like to apologize for the inconvenience caused regarding this matter. Kindly note that your request has been processed and I have also confirmed a debit order raised for the month of February 2021. Furthermore, no debit orders will be raised on your account as from March 2021. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding this matter. Kindly note that your request has been processed and I have also confirmed a debit order raised for the month of February 2021. Furthermore, no debit orders will be raised on your account as from March 2021. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Best regards,
Clientele Life's reply14 Apr 2021, 09:05
Official
Dear Bukeka M,
At the outset I would like to apologize for the inconvenience caused regarding this matter. Kindly note that your request has been processed and I have also confirmed a debit order raised for the month of February 2021. Furthermore, no debit orders will be raised on your account as from March 2021. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding this matter. Kindly note that your request has been processed and I have also confirmed a debit order raised for the month of February 2021. Furthermore, no debit orders will be raised on your account as from March 2021. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Best regards,
