FED UP WITH CLIENTELE

I have never complained about a a lot of things but clientele keeps *** people over and over. My contract was that I only pay once each month. Every time I want to cancel they refuse and promise a better service. An amount of R244 went off on the 22nd of January and then again today the 25th the same amount. WHY WOULD THEY DEDUCT TWICE ON MY ACCOUNT. There are some people out there who don't notice such things. I feel sorry for them. I would like them to reverse the funds back into my account and cancel the **** policy - I don't care how long I have been with them.