A
Anand

1 reviews | Active since Nov 2025

20 Nov 2025, 15:39

False marketing prom...

False marketing promoting Free Vouchers and then Debiting my account

0
Replies (2)
Clientele Life
Clientele Life's reply20 Nov 2025, 21:05
Official
Dear Anand A,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply21 Nov 2025, 13:05
Official
Dear Anand A,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards,Market Conduct