KM
Keamogetswe M
1 reviews | Active since Nov 2021
29 Nov 2021, 00:36
False information
I got approached by one of your members and made things that I didn't agree with now I'm caught up with things I didn't authorize.. Y'all need to work on your management.. Recently I got a debit order I didn't authorize I request my refund and terminate this thing ASAP
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Replies (2)
Clientele Life's replyOfficial
29 Nov 2021, 08:53Dear Keamogetswe M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply29 Nov 2021, 08:53
Official
Dear Keamogetswe M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
01 Dec 2021, 15:20Dear Keamogetswe M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided by Shirley Maela and that the policy has been cancelled. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided by Shirley Maela and that the policy has been cancelled. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind regards,
Market Conduct
Clientele Life's reply01 Dec 2021, 15:20
Official
Dear Keamogetswe M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided by Shirley Maela and that the policy has been cancelled. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided by Shirley Maela and that the policy has been cancelled. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Kind regards,
Market Conduct