CM
Caswell M

1 reviews | Active since May 2025

26 May 2025, 15:36

False advertising

I'm Caswell Mthathi clientele has been promoting false advertising to customers I'm one of them register people with false narrative,they debited money on my account with out my concern and I would like them to reverse my money because I don't have an account with them please help?

0
Replies (3)
Clientele Life
Clientele Life's reply26 May 2025, 16:01
Official
Dear Caswell M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
         
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
CM
Caswell M's update26 May 2025, 16:35
Reviewer Update
Thank you Lindiwe

I hope this issue will be resolved soon.

Kind regards
Caswell


Clientele Life
Clientele Life's reply11 Jun 2025, 15:41
Official
Dear Caswell M,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback. 

As discussed, the escalation process was sent to your cell number.

We trust you find this in order and that this matter has been resolved to your satisfaction.

Regards,Market Conduct