False Ad

Please note that Clientele immediately stop a funeral insurance if the Main Member dies. You submit all the documentation of the deceased and they do not bother to contact you. They take your premiums as fast as they can but from their side there is absolutely no communication. The last premium went through a week after the Main Member died. According to the lady I spoke to, no installment is being refunded. I asked what about the other person who is on the insurance, and she informed me that there is no cover for anyone on insurance once the main member dies. You lose all the money you paid for additional persons who are on the insurance as soon as the Main Member dies. There is no 24 hour response from Clientele as they advertise.