EXTREME POOR SERVICE AND INCOMPETENCE

SO MUCH FOR 24 HOUR TURNAROUND TIME FOR CLAIM PAY-OUTS!<br> <br> It has been 2 months since submitting a claim for 5 days stay in hospital!! and for the life of me they cannot get it right! <br> My mother was in hospital from the 31st of August - 5 September and Lerato keeps on requesting the hospital account for the \second admission 1 Sept - 5 Sept". And the harder I try to explain to her that it is logically impossible for one person to be admitted twice to the same hospital on the same date"