TN
TanzPrinz N

1 reviews | Active since May 2016

06 Feb 2019, 09:07

Exceptional service from Nomsa Skosana

Would love to put this below mail on record!!!!!!!!!!!!!

Dear Nomsa,

Thank you for accepting my call today.

As mentioned, I would like to place on record the exceptional service we received from you today. Nowadays, to get proper service is like

I have been a member since 2017 and we continuously have issues whenever we submit a claim. Other consultants will say "they have attached documents" but nothing happens and we end up making numerous calls, eventually we land up complaining on Hello Peter.

Today, I am so overwhelmed with your service, knowledge, going the extra mile, professionalism and expertise. You handed our call with ease and patience. You have guided us for future claims and submitting one attachment instead of individual attachments. What I need is a "simpler" way of doing things after being diagnosed with a few diseases that's deteriorating. I was discharged Wednesday last week but landed back in casualty on Friday and Saturday again. By you offering so much more with your friendliness and patience, you are helping me :)

Continue with the splendid work you do - I am sure it will not go unnoticed.

May God richly bless you and pour his most uncommon favour upon you.

PS : I will be writing on Hello Peter today.....but it will be a compliment :)

THANK YOU NOMSA SKOSANA FOR MAKING MY LIFE SIMPLER

0
Replies (1)
Clientele Life
Clientele Life's reply06 Feb 2019, 10:29
Official
Dear TanzPrinz0125

We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
 We are glad that we could be of assistance, during this difficult time.  We take pride in rendering Superior Service to our clients. We shall convey your compliment to Nomsa Skosana and her management team whom we know will truly appreciate this positive feedback.

Please do not hesitate to contact us should you have any further queries.
Yours sincerely,

 Shanitha Hanuman
 Supervisor
 Client Services – Service Support