EG
Elmarie G
1 reviews | Active since Feb 2020
05 May 2020, 20:12
Excellent service on Hospital Plan pay out
My husband was admitted in hospital on 14 April and had a back operation on 15 April. He was discharged, which means he was in hospital for more than 3 days and qualify for a claim. Eventhough it was lockdown and many work from home, I did not struggle at all. My documents were all submitted by the 28th and was paid out by the 29th. Thank you Clientele, proud to be a client of yours. The money comes in handy as there was a short payment by medical aid on the back brace my husband has to wear for the next 12 weeks.
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Replies (2)0
Replies (2)Clientele Life's replyOfficial
06 May 2020, 14:56Dear Elmarie G ,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life's reply06 May 2020, 14:56
Official
Dear Elmarie G ,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life's replyOfficial
15 May 2020, 12:19 Dear Elmarie G
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We take pride in rendering Superior Service to our clients. We shall convey your compliment to the consultant and the management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We take pride in rendering Superior Service to our clients. We shall convey your compliment to the consultant and the management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's reply15 May 2020, 12:19
Official
Dear Elmarie G
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We take pride in rendering Superior Service to our clients. We shall convey your compliment to the consultant and the management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We take pride in rendering Superior Service to our clients. We shall convey your compliment to the consultant and the management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
