RR
Reneta R

1 reviews | Active since Dec 2018

25 Mar 2021, 11:18

Excellent service from Tshepang Kgengoe!

Clientele has given me a horrible experience which eventually led to me cancelling my policy. Received the Cancellation letter, however my debit order still went off, and that is what I called in to query today. This was THE FIRST time ever that I had spoken to one of your consultants that was actually very switched on. Her name is TSHEPANG KGENGOE. Tshepang has great communication & listening skills. She delivered excellent service and handled me with such care even though I wasn't the easiest person to deal with. Tshepang is an absolute asset to your company and I wish you could replicate her Skills. Hopefully this message is passed on to Tshepang's Manager as the recognition is well deserved. Take care.

0
Replies (1)
Clientele Life
Clientele Life's reply25 Mar 2021, 13:24
Official
Dear  Reneta R, 
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
  We are glad that we could be of assistance.  We take pride in rendering Superior Service to our clients. 

We shall convey your compliment to Tshepang Kgengoe and the Management Team whom we know will truly appreciate this positive feedback.

Please do not hesitate to contact us should you have any further queries.
Yours sincerely,

Siphesihle Rodolo
Service Support Specialist 
Clientele Life