MP
Makwa P
1 reviews | Active since Mar 2021
26 Mar 2021, 10:43
ENQUIRING FOR AN IFA ACCOUNT CANCELATION
I hereby to ask for a cancellation of my IFA account due to a serious reason; I thought the purpose of IFA was to boost me with an additional income so I can pay my studies, I did not know that money will be deducted every month in my account, please cancel it I am a student with no parents I can't afford it please. My IFA NUMBER: AF879992
Kind Regards
Pheeha Makwa
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
26 Mar 2021, 11:02Dear Makwa P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply26 Mar 2021, 11:02
Official
Dear Makwa P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
MP
Makwa P's updateReviewer Update
26 Mar 2021, 11:11I will appreciate your service, and please cancel the debicheck thing/debit order
MP
Makwa P's update26 Mar 2021, 11:11
Reviewer Update
I will appreciate your service, and please cancel the debicheck thing/debit order
Clientele Life's replyOfficial
26 Mar 2021, 14:19Dear Makwa P,
Thank you for raising your concerns with us. As per our telephonic discussion, feedback regarding the cancellation of the policy in question has been provided. Regarding the concerns raised, we can confirm that we have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. You confirmed that you are now satisfied. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We do understand your frustration and apologise for any inconvenience caused. We trust that this is all you require in this regard , however should you require any further assistance please do not hesitate to contact us. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Thank you for raising your concerns with us. As per our telephonic discussion, feedback regarding the cancellation of the policy in question has been provided. Regarding the concerns raised, we can confirm that we have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. You confirmed that you are now satisfied. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We do understand your frustration and apologise for any inconvenience caused. We trust that this is all you require in this regard , however should you require any further assistance please do not hesitate to contact us. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Clientele Life's reply26 Mar 2021, 14:19
Official
Dear Makwa P,
Thank you for raising your concerns with us. As per our telephonic discussion, feedback regarding the cancellation of the policy in question has been provided. Regarding the concerns raised, we can confirm that we have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. You confirmed that you are now satisfied. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We do understand your frustration and apologise for any inconvenience caused. We trust that this is all you require in this regard , however should you require any further assistance please do not hesitate to contact us. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Thank you for raising your concerns with us. As per our telephonic discussion, feedback regarding the cancellation of the policy in question has been provided. Regarding the concerns raised, we can confirm that we have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. You confirmed that you are now satisfied. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We do understand your frustration and apologise for any inconvenience caused. We trust that this is all you require in this regard , however should you require any further assistance please do not hesitate to contact us. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life