TM
Tumelo M
1 reviews | Active since Dec 2019
10 Jun 2021, 16:19
Enquiries
I called clientel trying to find out 1 if funeral policy i took for my grandmother was still active during her death as she passed on last year january 2020
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
10 Jun 2021, 16:48Dear Tumelo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply10 Jun 2021, 16:48
Official
Dear Tumelo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
11 Jun 2021, 15:01Dear Tumelo M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Clientele Life's reply11 Jun 2021, 15:01
Official
Dear Tumelo M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
14 Jun 2021, 15:51Dear Tumelo M
At the outset we would like to pass our condolences to you and your family during this difficult time.
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. Furthermore, we confirm that we have been in contact with you to address your concerns raised and feedback was provided accordingly. We explained the required information for further assistance and we will gladly assist further. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
At the outset we would like to pass our condolences to you and your family during this difficult time.
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. Furthermore, we confirm that we have been in contact with you to address your concerns raised and feedback was provided accordingly. We explained the required information for further assistance and we will gladly assist further. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Clientele Life's reply14 Jun 2021, 15:51
Official
Dear Tumelo M
At the outset we would like to pass our condolences to you and your family during this difficult time.
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. Furthermore, we confirm that we have been in contact with you to address your concerns raised and feedback was provided accordingly. We explained the required information for further assistance and we will gladly assist further. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
At the outset we would like to pass our condolences to you and your family during this difficult time.
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. Furthermore, we confirm that we have been in contact with you to address your concerns raised and feedback was provided accordingly. We explained the required information for further assistance and we will gladly assist further. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life