AG
Anne-Rika Giliomee
1 reviews | Active since Apr 2018
21 Sept 2020, 08:45
Endless Sales Calls
We do not have a policy with Clientele Life and have asked them NUMEROUS times to stop calling us and remove us from their sales list but still they call at least 3 times a day. We block one number and then they just call from another one. This is absolutely ridiculous, if we are not interested in a service the sales department shouldn't harass us. Be better!
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Replies (2)
Clientele Life's replyOfficial
21 Sept 2020, 08:47Dear Anne-Rika Giliomee,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply21 Sept 2020, 08:47
Official
Dear Anne-Rika Giliomee,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
22 Sept 2020, 12:14Dear Anne-Rika Giliomee,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. The process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Service Support Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. The process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Service Support Specialist
Clientele Life's reply22 Sept 2020, 12:14
Official
Dear Anne-Rika Giliomee,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. The process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Service Support Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. The process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Service Support Specialist