Encashment Request for Clientèle Wealth Plan: *** Encashment Reference Number: E***9

I submitted a claim for an encashment and was advised only my certified ID copy is needed which I sent within one day of submitting the but till today my claim isn't paid yet. This is the 3rd if not 4th week and no one calls unless I call and everytime I call they request the same info that was already sent to them.

What a pathetic service from Clientele. I will never recommend any of their product to anyone and definitely will never ever reinstate this policy or take up another policy with Clientele.