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Sisonke N
1 reviews | Active since Aug 2025
16 Aug 2025, 14:22
Encashment Delay
I have made claims since December 2024
I have not received anything regarding my Encashment claim on the Investment that was made by my late Father , I have Submitted all the necessary documents I called in Tuesday the 13 August and they said after 24 hours I called yesterday 15 August and they said I need to Submit Altermateve Bank statement of which I did send it and they said I must open a late estate bank account every time they have a new story please assist
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Replies (2)
Clientele Life's replyOfficial
18 Aug 2025, 07:22Dear Sisonke N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply18 Aug 2025, 07:22
Official
Dear Sisonke N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's replyOfficial
18 Aug 2025, 08:50Dear Sisonke N, As per our discussion, the necessary feedback was provided on the 18th of August 2025. Furthermore, I confirmed that we need a certified bank statement so that the funds can be processed into your account. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Best regards,
Clientele Life's reply18 Aug 2025, 08:50
Official
Dear Sisonke N, As per our discussion, the necessary feedback was provided on the 18th of August 2025. Furthermore, I confirmed that we need a certified bank statement so that the funds can be processed into your account. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Best regards,