Efficient and professional service

I was contacted by Diniko (hope I have her name correct) from the claims unit/contact center. Professional, detailed, well spoken. When I had to run the information by her again a few times as well as with questions I had, she continued being very professional and efficient in the service she rendered. With regards to the query, well mannered in extending her condolences. Was very impressed with her but also appreciated the fact that Clientele contacted me by giving such detailed feedback on my query. I do hope this review reach your offices. Regards, Lida Afrikaner