ID
Ian D
1 reviews | Active since Feb 2018
30 May 2019, 11:07
Early debit orders
Every month they are debiting my account a day earlier.
Im not sure that their policy is really worth anything as apparently you cant claim in the same year.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
30 May 2019, 11:22Dear Ian D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Best regards,
Clientele Life's reply30 May 2019, 11:22
Official
Dear Ian D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Best regards,
Clientele Life's replyOfficial
31 May 2019, 16:48 Dear Ian D
By now you have been contacted and we have explained the reason for the early debit orders. We apologise for any inconvenience caused in this regard.
We would like to take this opportunity to direct you Clientele Self Service: an easy way to access your policy details. All you need to register is your ID number and your cell phone number.
Go to http://selfservice.clientele.co.za or click on the registration link on www.clientele.co.za
We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Vusumuzi Dlamini
Service Recovery Specialist
By now you have been contacted and we have explained the reason for the early debit orders. We apologise for any inconvenience caused in this regard.
We would like to take this opportunity to direct you Clientele Self Service: an easy way to access your policy details. All you need to register is your ID number and your cell phone number.
Go to http://selfservice.clientele.co.za or click on the registration link on www.clientele.co.za
We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Vusumuzi Dlamini
Service Recovery Specialist
Best regards,
Clientele Life's reply31 May 2019, 16:48
Official
Dear Ian D
By now you have been contacted and we have explained the reason for the early debit orders. We apologise for any inconvenience caused in this regard.
We would like to take this opportunity to direct you Clientele Self Service: an easy way to access your policy details. All you need to register is your ID number and your cell phone number.
Go to http://selfservice.clientele.co.za or click on the registration link on www.clientele.co.za
We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Vusumuzi Dlamini
Service Recovery Specialist
By now you have been contacted and we have explained the reason for the early debit orders. We apologise for any inconvenience caused in this regard.
We would like to take this opportunity to direct you Clientele Self Service: an easy way to access your policy details. All you need to register is your ID number and your cell phone number.
Go to http://selfservice.clientele.co.za or click on the registration link on www.clientele.co.za
We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Vusumuzi Dlamini
Service Recovery Specialist
Best regards,