1 reviews | Active since Nov 2010
EARLY DEBIT ORDER
Im not happy with clientele. Last Monday on the 11th of January with my trust I joined Clientele spoke to Koketso with an agreement of debit order to be deducted on the 1st of each month starting from the 1st of February. This morning, Friday 22nd January 2016 I received an sms notification from my bank that the debit order went off and now it has affected me negatively. This is unacceptable I want that debit order to be reversed back to my bank account and be deducted on the 1st of February 2016 in order as agreed. <br> <br> I would like to request the telephone recodings so that I hear where I made the agreement of debit order deduction on this date. <br> <br> Im not happy because this affects me dramatically. <br> <br> Very upset
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
