AH
André Hattingh
1 reviews | Active since Nov 2020
17 Nov 2020, 15:37
Duck and dive
All those adds on TV and money spent just so that they DON'T HELP each time is a different angent and make up new laws as to not and why one does not qualify for assistance. If u talk the talk u must walk the walk... Definitely not a duck...
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
17 Nov 2020, 15:55Dear André Hattingh,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply17 Nov 2020, 15:55
Official
Dear André Hattingh,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
AH
André Hattingh's updateReviewer Update
17 Nov 2020, 15:59I've cancelled my policy WITH IMMEDIATE EFFECT...
AH
André Hattingh's update17 Nov 2020, 15:59
Reviewer Update
I've cancelled my policy WITH IMMEDIATE EFFECT...
Clientele Life's replyOfficial
23 Nov 2020, 09:01Dear André Hattingh,
We acknowledge receipt of your complaint and would like to sincerely apologize for the service rendered by our sales consultant, and for any inconvenience this may have caused you. We confirm that we have assessed the call between you and our sales consultant and assure you this is not the level of service we aim to provide our clients. The matter has been escalated to the necessary Manager for resolution. The policy has been cancelled and a refund will reflect in your account within 5 working days. We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Kind regards,Market Conduct
We acknowledge receipt of your complaint and would like to sincerely apologize for the service rendered by our sales consultant, and for any inconvenience this may have caused you. We confirm that we have assessed the call between you and our sales consultant and assure you this is not the level of service we aim to provide our clients. The matter has been escalated to the necessary Manager for resolution. The policy has been cancelled and a refund will reflect in your account within 5 working days. We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Kind regards,Market Conduct
Best regards,
Clientele Life's reply23 Nov 2020, 09:01
Official
Dear André Hattingh,
We acknowledge receipt of your complaint and would like to sincerely apologize for the service rendered by our sales consultant, and for any inconvenience this may have caused you. We confirm that we have assessed the call between you and our sales consultant and assure you this is not the level of service we aim to provide our clients. The matter has been escalated to the necessary Manager for resolution. The policy has been cancelled and a refund will reflect in your account within 5 working days. We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Kind regards,Market Conduct
We acknowledge receipt of your complaint and would like to sincerely apologize for the service rendered by our sales consultant, and for any inconvenience this may have caused you. We confirm that we have assessed the call between you and our sales consultant and assure you this is not the level of service we aim to provide our clients. The matter has been escalated to the necessary Manager for resolution. The policy has been cancelled and a refund will reflect in your account within 5 working days. We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Kind regards,Market Conduct
Best regards,