SS
Sibusisiwe S
1 reviews | Active since May 2024
31 May 2024, 00:09
DO NOT TRUST CLIENTELE PERKS
I am appalled by the conduct of Clientele Life Perks, I have been trying to cancel the perks subscription with no luck, the last of my money was just debited against my will. For a company that claims to prioritize the well-being of consumers, it is a shame the blatant disregard they have for customers especially students. Please assist and reverse my money.
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Replies (2)
Clientele Life's replyOfficial
31 May 2024, 11:05Dear Sibusisiwe S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 May 2024, 11:05
Official
Dear Sibusisiwe S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
31 May 2024, 12:25Dear Sibusisiwe S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that the policy has been cancelled as requested and letter confirming cancellation has been sent to the email address confirmed.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that the policy has been cancelled as requested and letter confirming cancellation has been sent to the email address confirmed.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life's reply31 May 2024, 12:25
Official
Dear Sibusisiwe S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that the policy has been cancelled as requested and letter confirming cancellation has been sent to the email address confirmed.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that the policy has been cancelled as requested and letter confirming cancellation has been sent to the email address confirmed.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life