SM
S M
1 reviews | Active since Oct 2015
14 Jan 2026, 21:46
Do NOT sign up for Clientele Perks. It's a **** with pathetic customer service
DO NOT SIGN UP FOR CLIENTELE PERKS!!!
I have Clientele Perks for 3 months, have used the vouchers monthly and I pay by debit order. This month the app shows as unavailable until payment is received. I called them, spoke to Eunice and she says that payment is not showing on their side. I emailed their arbitration department showing a POP as debit order from Standard Bank Eunice promised that I would have a response within 24 hours. I am still waiting … Now reading reviews, I plan on cancelling my subscription and would not recommend them AT ALL.
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Replies (2)
Clientele Life's replyOfficial
15 Jan 2026, 06:44Dear S M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply15 Jan 2026, 06:44
Official
Dear S M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
SM
S M's updateReviewer Update
18 Jan 2026, 11:26It is now going on multiple days later :
- I have heard from NO ONE from Clienteles CS team
/ despite my debit order to them going off on 31 Dec 2025, today is 18 January 2026 and I still cannot use their app or receive my vouchers.
- I will never recommend Clientele to anyone in future. Mailing their arbitration team leads to absolutely nothing
- I have heard from NO ONE from Clienteles CS team
/ despite my debit order to them going off on 31 Dec 2025, today is 18 January 2026 and I still cannot use their app or receive my vouchers.
- I will never recommend Clientele to anyone in future. Mailing their arbitration team leads to absolutely nothing
SM
S M's update18 Jan 2026, 11:26
Reviewer Update
It is now going on multiple days later :
- I have heard from NO ONE from Clienteles CS team
/ despite my debit order to them going off on 31 Dec 2025, today is 18 January 2026 and I still cannot use their app or receive my vouchers.
- I will never recommend Clientele to anyone in future. Mailing their arbitration team leads to absolutely nothing
- I have heard from NO ONE from Clienteles CS team
/ despite my debit order to them going off on 31 Dec 2025, today is 18 January 2026 and I still cannot use their app or receive my vouchers.
- I will never recommend Clientele to anyone in future. Mailing their arbitration team leads to absolutely nothing