1 reviews | Active since Sept 2016
Disrespectful bullies and *******ly obtained number
<p>after a heated phone call just to find out where they got my wifes number i was met wet a marketer that still wanted to sell me life cover, asking for a manager i was put through to a egotistical, rude and arogant senior marketer. They have either purchaced a database with this number or they have cold called and this was done with an automated system. This clearly violates the information protection act. I asked them where they got the number and was met with hostility. This also illustrates they lack of sound thinking and i would rather not be harrased or bul**** into becoming a client. The senoir marketer may also be racially motivated when being rude as i was interupted mid sentence and spoke to me with no respect at all. </p> <p>I would recomment canceling all policies with this company and not to ever to do business with them until the senior marketers has been replaced or went through a form of tolerance/anger/social training.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns.
As the outset we would like to apologise for any inconvenience caused.
We refer to our email communication and confirm that his matter needs to be referred to our Marketing and Media Department to ensure that your contact details are removed from our data base. If you could kindly provided us with the number, we will gladly assist further.
We confirm that this data is received from our external suppliers, is sourced through multiple channels, Credit Bureaus, Public Domain Information and Data Acquisitions.
However, other companies who receive their information through the same channels may also have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you fint this in order, however should you require any further assistance, please feel free to contact us again.
Kind Regards,
Elsa Fourie
Compliance
Thank you for raising your concerns.
As the outset we would like to apologise for any inconvenience caused.
We refer to our email communication and confirm that his matter needs to be referred to our Marketing and Media Department to ensure that your contact details are removed from our data base. If you could kindly provided us with the number, we will gladly assist further.
We confirm that this data is received from our external suppliers, is sourced through multiple channels, Credit Bureaus, Public Domain Information and Data Acquisitions.
However, other companies who receive their information through the same channels may also have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you fint this in order, however should you require any further assistance, please feel free to contact us again.
Kind Regards,
Elsa Fourie
Compliance