1 reviews | Active since Jan 2013
DISHONESTY/ FALSE ADVERTI*****T
<p>I have a problem</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Supervisor (Anne-Marie Botha) was in contact with you regarding this claim, and full payment will made 25/05/2016.
The query regarding the benefit value is being further investigated and we will provide feedback as soon as possible
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Anne-Marie Botha
Claims Supervisor
Anne-Marie Botha
Claims Supervisor
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Supervisor (Anne-Marie Botha) was in contact with you regarding this claim, and full payment will made 25/05/2016.
The query regarding the benefit value is being further investigated and we will provide feedback as soon as possible
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Anne-Marie Botha
Claims Supervisor
Anne-Marie Botha
Claims Supervisor
I don't want change it , I'm still not happy with query
I don't want change it , I'm still not happy with query