Disgusting Service
<p>I have been trying to get feedback for my claim that was sent in on the 5/5/16. I always get the consultant saying on the fone I will get someone to call you. I also called on the 30/5 and someone was suppose to call me back but im still waiting..IS THERE ANYONE IN CLIENTELE CLAIMS DEPARTMENT THAT KNOWS ABOUT CUSTOMER SERVICE..GIVE ME A CALL!!!!!!!</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
As the outset we would like to apologise for any delays you might have experienced in the assessment of you claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor (Tsholofelo Ramachila) was in contact with you regarding this claim, and full payment will be made today 02/06/2016.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
William Botha
Claims Assistant Manager
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
As the outset we would like to apologise for any delays you might have experienced in the assessment of you claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor (Tsholofelo Ramachila) was in contact with you regarding this claim, and full payment will be made today 02/06/2016.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
William Botha
Claims Assistant Manager
Best regards,