Disgusting ****mer

Dear Tsireledzo M Thank you for raising your concerns and affording us the opportunity to resolve them.  We confirm that we contacted you to provide feedback and the way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to deliver. Furthermore, your policy has now been canceled as requested and the refund process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused in this regard.  We trust you find this in order, however, should you require any further assistance please feel free to contact us directly. Yours sincerely, Judith MboweniService Support SpecialistClientele Life