Disgusting Consultants

I recieved 2 smses from Clientele saying I signed up for a funeral plan. I phoned to let clientele know that I did NOT sign up. I was put through to the most unprofessional consultant, who insisted on my ID number, bank name and my full name and surname. OBVIOUSLY I did not give these details. I gave her the policy name, as per the SMS I recieved. She confirmed the policy is NOT in my name. She then went on to say she cannot correct this without my details. CLIENTELES error. not mine. I continued saying I will NOT give my personal details. She then put the phone down in my ear.