Disgusted

If it was possible to give you a zero I would give you a negative 1billion what a disgusting organisation I worked in banking for 8 years and through out that time clients complained about your street marketers claiming to work with banks to get clients to sign up dishonestly and despite this you have continued with this practice not even taking measures to ensure that these sign ups are legit.This time you came after my mother who is blind and was signed up for a policy that 1. Has no beneficiary because they didn’t inform her that she was taking up one to start with neither me or my brother are listed and my mother knows our dates of births very well 2.the email used is not even my moms who by the way has never in her 62 years owned an email address meaning she never even recieved her so called policy letter.my mother was charged a monthly premium of R409 since December’24 that she had no knowledge of until the policy of her choice lapsed because your people used her capitec used banking to checking the balance of her savings plan and make their policy deduct from there and account which by the way was created for her emergency health needs.I wasted hours with your consultants taking me pillow to post claiming to put me through to retentions only to hang up time and again.I want this dealt with or I will raise a hell like no other,I want my mother to be reimbursed fully.Have you no shame at all!!!!