KM
Koketso M

1 reviews | Active since May 2019

11 May 2019, 11:46

Disgruntled , very unhappy and unwilling client

I have been sold a funeral cover at clientele without being given the full information n have since tried several times to cancel said cover without much luck .....I have tried calling n emailing and neither have been answered ..... clientele life consultants sell covers to people without their consent and even giving the people the necessary information

0
Replies (2)
Clientele Life
Clientele Life's reply13 May 2019, 08:12
Official
 Dear Koketso M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist 
Clientele Life
Clientele Life's reply20 May 2019, 10:15
Official
Dear Koketso M

Thank you for the feedback. 

We are glad to hear that the concerns raised have been resolved to your satisfaction. 

Should you require further assistance, please do not hesitate to contact us directly.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor