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Neo N
1 reviews | Active since Aug 2024
27 Sept 2024, 13:34
Disappointing Customer Service Experience with Clientele Life
I'm extremely disappointed with the customer service provided by Clientele Life. While their services may have potential, their lack of responsiveness is alarming. Unfortunately, when I needed assistance and reached out to them via email, I was met with complete silence. Despite sending not one, but two emails, I received no response or acknowledgement. This level of disregard for customer inquiries is unacceptable and raises serious concerns about their commitment to customer satisfaction.
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Clientele Life's replyOfficial
27 Sept 2024, 13:40Dear Neo N,
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Our attempts to contact you on the number provided were not successful. Please be advised that we were unable to locate a policy using the provided email address *** and mobile number.
To ensure that the right department is notified of your inquiry, please reply to this email with your ID number, mobile number, or policy number.
Yours sincerely,
Lindiwe Mabizela Service Support Team LeaderClientele Life
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Our attempts to contact you on the number provided were not successful. Please be advised that we were unable to locate a policy using the provided email address *** and mobile number.
To ensure that the right department is notified of your inquiry, please reply to this email with your ID number, mobile number, or policy number.
Yours sincerely,
Lindiwe Mabizela Service Support Team LeaderClientele Life
Clientele Life's reply27 Sept 2024, 13:40
Official
Dear Neo N,
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Our attempts to contact you on the number provided were not successful. Please be advised that we were unable to locate a policy using the provided email address *** and mobile number.
To ensure that the right department is notified of your inquiry, please reply to this email with your ID number, mobile number, or policy number.
Yours sincerely,
Lindiwe Mabizela Service Support Team LeaderClientele Life
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Our attempts to contact you on the number provided were not successful. Please be advised that we were unable to locate a policy using the provided email address *** and mobile number.
To ensure that the right department is notified of your inquiry, please reply to this email with your ID number, mobile number, or policy number.
Yours sincerely,
Lindiwe Mabizela Service Support Team LeaderClientele Life